77bd's Privacy Policy
This document describes the policies 77bd follows when collecting, storing, and using your personal information.
1 Introduction and Scope
This privacy policy applies to the 77bd platform. When you create an account on 77bd, use the site, or contact us, you are considered to have accepted the terms of this policy. This document has been prepared with users in Bangladesh in mind and is presented in a readable form in the Bengali language.
77bd believes that every user's personal information is their own. That is why we clearly state before collecting any information — what is being collected, why it is being collected, and how it is stored. These matters are discussed in further detail in our Terms and Conditions.
This policy applies equally to our website, mobile application, and any digital services. It does not apply to third-party websites or services.
2 What Information We Collect
The following types of information are collected for account registration and service operation on 77bd:
2.1 Registration and Identity Information
- Full name and date of birth (for age verification — confirming age 21+)
- Mobile number and email address
- Username and password (stored in encrypted form)
- National ID card or equivalent identity document information (where applicable)
2.2 Financial Transaction Information
- Deposit and withdrawal history
- Payment methods used (bKash, Nagad, Rocket, Upay, or bank transfer)
- Transaction amount, date, and status
2.3 Technical and Usage Information
- IP address and device type
- Browser and operating system information
- Site browsing patterns and duration
- Cookie and session data
2.4 Voluntarily Provided Information
- Details from live chat or email communications
- Responses to surveys or feedback forms (where applicable)
3 Purpose of Data Collection
77bd collects user information only for specific purposes. The main reasons for using data are described below:
- Account Management: To create, manage, and secure your account.
- Age Verification: To confirm that the user is at least 21 years old.
- Financial Transaction Processing: To complete deposits and withdrawals.
- Customer Support: To assist with resolving your issues and enquiries.
- Security and Fraud Prevention: To prevent unauthorised access, fraud, and misuse.
- Service Improvement: To analyse user experience and improve the quality of the site.
- Relevant Promotions: To inform you of relevant offers based on your preferences and activity (you can opt out of this at any time).
4 Data Storage and Security
77bd applies industry-standard technology and practices to keep your personal information secure. These include:
- SSL Encryption: All data transfers are secured using SSL technology.
- Encrypted Database: Sensitive information (passwords, financial details) is stored using industry-standard encryption.
- Access Control: Only authorised staff can access specific data on a need-to-know basis.
- Regular Security Audits: Regular audits are conducted to identify and address system vulnerabilities.
- Two-Factor Authentication (OTP): An OTP is sent for login and important transactions as an additional layer of security.
The data retention period is determined by the duration of the service relationship and applicable regulations. Even after an account is closed, relevant financial and security-related information is retained for a specified period.
5 Data Sharing and Third Parties
77bd does not sell your personal information. However, data may be shared with third parties in certain circumstances:
5.1 Payment Processors
Payment providers (such as bKash, Nagad, Rocket, Upay, and banks) receive the necessary information to process financial transactions. These third parties follow their own privacy policies.
5.2 Service Partners
Trusted service providers for technology infrastructure, customer support, or analytics may access data on a limited basis. They may only use this data in accordance with 77bd's instructions.
5.3 Legal Obligations
Data may be provided in response to a court order, a request from an investigating authority, or as required by applicable law.
5.4 Business Restructuring
In the event of a merger, acquisition, or asset transfer, relevant data may be transferred to the new party — however, the protections under this policy will continue to apply.
6 Cookies and Tracking Technology
The 77bd website uses cookies and similar tracking technologies. Cookies are small text files stored on your device.
6.1 Essential Cookies
These cookies are necessary for the basic operation of the site — such as maintaining login sessions and ensuring security. They cannot be disabled.
6.2 Functional Cookies
These cookies are used to remember your language preference and other settings. They improve your experience.
6.3 Analytics Cookies
These cookies are used to understand how effectively the pages of the site are being used. The data collected is held in the form of anonymous statistics.
You can manage cookies through your browser settings. However, disabling essential cookies may cause some parts of the site to not function properly.
7 User Rights
77bd respects the data-related rights of every user. You have the following rights:
- Right to Access: You have the right to know what information 77bd holds about you.
- Right to Correction: You may request the correction of inaccurate or incomplete information.
- Right to Deletion: In certain circumstances you may request that your data be deleted — however, it may not be possible to delete all data due to legal and financial obligations.
- Right to Object to Processing: You may object to stop marketing communications.
- Right to Data Portability: Where applicable, you may receive your data in a readable format.
To exercise these rights, contact us directly through the channels below. 77bd's Responsible Gaming policy also complements these rights in protecting user interests.
8 Protection of Minors
77bd strictly prohibits providing services to anyone under the age of 21. We do not knowingly collect information from anyone under 21. The necessary information is collected at registration to verify age. If the data of a minor accidentally enters our system, it will be deleted immediately and the associated account will be closed.
Parents are advised to monitor their children's internet use and to use gambling and betting prevention software.
9 Policy Changes and Updates
77bd may revise this privacy policy from time to time. Users will be notified in advance of any significant changes — via email or site notification. Continued use of the site after changes have been made will be considered acceptance of the new policy.
We recommend that users review this page regularly. The date of the last update is always shown at the top of the page. You can visit our FAQ section for answers to common questions.
10 Contact Us
For any questions, objections, or to exercise your rights regarding this privacy policy, contact us through the following channels:
Email: [email protected]
Live Chat: 24/7 support in Bengali and English
Response Time: Typically within 30 minutes to 3 hours
We process all your requests as quickly as possible. If a complex matter takes a little longer to resolve, we will keep you updated on the progress.